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Home Warranties Training and Careers
Student learn the way to create and service Home Warranty. The student will learn the best approach to use the RSC as a tool to attract more buyers
to listings and to protect the seller and buyer during the transaction and afterward
Home Warranty Service Technician, Manager, and or Administrator should possess strong communication & organizational skills and have knowledge of new home construction
A home warranty is an affordable service contract that covers repairs and replacements on your covered appliances and systems generally for one year. Whenever there's a problem, simply call your home warranty provider. They'll have a pre-screened, local service technician contact you to schedule a convenient appointment to make the covered repair.
Home Warranty Training
Goals of a Home Warranty Program
- Build strong managerial skills within the residential construction industry, enabling business owners to build and maintain a smooth and successful operation;
- Provide key technical training that will reduce after-sales repairs and will keep industry members and stakeholders in tune with the state of the art technologies;
- Enhance the players abilities in sales, marketing and after sales service;
- Support and promote a standard of performance in the residential construction industry through continued professional development.
On-going learning is the key to success in any profession. Building is no exception. Technology is not only changing the materials and tools used in the industry, it is also changing the homebuyers knowledge, expectations and the way business is conducted.
Job Qualification
The ideal candidate will have a High School diploma or GED, some college is preferred. Excellent customer service phone interaction skills in a team environment. Excellent communication skills (written and verbal). Proficient computer knowledge in Microsoft Office is required. Working knowledge of warranty, construction, insurance and legal terminology is a huge plus!
Job Requirements
- Supervising service department personnel
- Handyman and contractors
- Scheduling of service calls
- Accurately applying warranty coverage standards
- Fix and eliminate deficiency items after Certification of Completion and Pre-Delivery Inspections
- Ensure complete clean up of home, inside and outside, during and after performing repairs
- Develop a constructive and helpful working relationship with homeowner
- 30 day and 11 month walkthroughs with Homeowners and work order follow up
- Perform New Homeowner Orientation
